Your Data Protection Our Priorities

Introduction & Scope

Hi71 is an internationally licensed online gaming and betting platform. We are fully committed to transparency and accountability in how we collect, store, and use data belonging to users in Bangladesh. This privacy policy applies to the hi71 website, mobile app, and all related services.

This privacy policy applies automatically whenever you create an account on hi71, browse the website, or use any of our services. The policy may be updated at any time; any changes will be communicated along with the updated date.

What Types of Information Are Collected

Hi71 collects only the information that is necessary — what is essential to deliver a safe service and meet legal obligations. We collect two types of data:

Data Type	Example	Reason
Personal Information	Name, mobile number, date of birth	Account Registration & Verification
Financial Information	Mobile banking number, transaction history	Payment Processing & Fraud Prevention
Technical Information	IP address, browser, and device information	Security & Experience Improvement
Usage Information	Gaming history, preferences, session duration	Service Improvement & Personalization
Cookie Information	Session cookies, preference settings	Simplifying the User Experience

How Your Data Is Used

Hi71 uses collected data solely for defined purposes. No data is used for any unauthorized purpose.

• Account Creation & Verification — Personal information is used to complete the registration process and confirm your identity.
• Transaction processing — financial data is used to handle deposits, withdrawals, and bonus payouts.
• Security & Fraud Prevention — data is analyzed to detect suspicious activity and prevent multiple accounts.
• Service improvement — usage patterns are analyzed to enhance the overall platform experience.
• Promotional Communications — with your consent, we'll keep you informed of new offers and updates. You can opt out at any time.
• Legal Obligation — Data may be provided in response to a valid request from a government or regulatory authority.

Who Your Data Is Shared With

Hi71 never sells your personal information. However, limited data may be shared in the following circumstances:

• Payment Processors: Only the information required to process transactions with Mobile Banking, Nagad, and Rocket is shared.
• Security Partners: Limited data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
• Legal Authorities: hi71 may be required to disclose data in response to a court order or lawful government request.
• Group Companies: Data may be shared internally with hi71's parent company or authorized affiliate entities for operational purposes.

Cookie Policy

Cookies are small text files stored on your device. hi71 uses the following cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring site security. Disabling these will prevent the site from functioning properly.
• Analytical Cookies: Analyzes page visits and usage patterns to improve the user experience. These cookies collect anonymous data only.
• Preference Cookies: Remembers your language, theme, and other preferences so you do not have to reconfigure them each time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

Data Security Measures

Hi71 maintains multiple layers of security to protect your data. Our server infrastructure follows internationally recognized security protocols.

• 256-bit TLS/SSL encryption — all data transfers are completed through secure channels.
• Two-Factor Authentication (2FA) — Enable 2FA to add an extra layer of security to your account.
• Regular Security Audits — systems are routinely tested by independent third parties.
• Data Minimization — only the information necessary is collected; unnecessary data is never retained.
• Access Logging — A complete record is maintained of who accessed what data and when.

How Long We Retain Your Data

Hi71 does not retain your data longer than necessary. Our general policy is:

• Active Accounts: All data is retained for the duration that your account remains active.
• Closed Accounts: After account closure, transaction records may be kept for up to 5 years as required by law.
• Cookies: Session cookies are deleted when the browser is closed; preference cookies are typically kept for 30 days.
• Gaming Log: Gaming history is retained for up to 2 years for security and dispute resolution purposes.

Your Rights

Hi71 believes every user has full ownership of their own data. You may exercise the following rights:

• Right to Access: You may request a full overview of the personal data we hold about you at any time.
• Right to Rectification: If any of your information is incorrect, you may request a correction. Action is typically taken within 48 hours.
• Right to Erasure: You may request account closure and deletion of your personal data. No data will be retained beyond what is required by law.
• Right to Object: You can opt out of marketing or promotional communications at any time.
• Data Portability: You may request a copy of your data in a machine-readable format.

Protection of Minors

Hi71 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age is verified at the point of registration, and any account found to belong to someone under 18 is immediately closed.

Contact & Complaints

If you have any questions or concerns about our Privacy Policy, please reach out to our support team. We are always ready to assist you.